iMeet® Central phone and live chat support will be unavailable on Monday, July 3rd, and Tuesday, July 4th, in honor of Independence Day.
Please submit all tickets via the portal or email us at All tickets will be answered in order of priority on Wednesday, July 5th, at 7am PST.

Support response times

The below table shows our estimated* response times for general Support Requests for each support plan type. 


Support Type BasicStandardPremier
Plan Type Personal (free edition) Professional, Enterprise, and Agencies Available for an extra fee for Enterprise and Agencies
Initial response time 48 hours 4 business hours 2 business hours


*The above times are estimates and do not imply any guarantee. Estimated response time reflects time elapsed during our Hours of Operation.

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