iMeet® Central phone and email support will be unavailable on Friday, January 1st and Monday, January 4th, in observance of the New Year's Day Holiday.
Please submit all tickets via the portal or email us at All tickets will be answered in order of priority on Tuesday, January 5th.

Support response times

The below table shows our estimated* response times for general Support Requests for each support plan type.  


Support Type  Basic Standard Premier
Plan Type Personal (free edition) Professional, Enterprise, and Agencies Available for an extra fee for Enterprise and Agencies
Initial response time 48 hours 4 business hours 2 business hours


*The above times are estimates and do not imply any guarantee. Estimated response time reflects time elapsed during our Hours of Operation.

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