iMeet® Central phone and live chat support will be unavailable on Friday, August 18, from 12-6pm PST due to a company event.
Please submit all tickets via the portal or email us at support@imeetcentral.com. All tickets will be answered in order of priority on Monday, August 21, at 7am PST.

Allowing iMeet® Central support access to your workspace

iMeet® Central Support will occasionally need to access your workspace(s) for troubleshooting purposes. Before contacting our Support team, its best practice to enable CD Support access via the workspace General Settings page.

Workspace general settings

To allow access via workspace General Settings, navigate to the workspace, select Settings > General Settings, choose "Yes" under the option to Allow iMeet® Central Support Access to this workspace and click Update.

Support General Settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If this option is enabled, iMeet Central will only access a workspace for troubleshooting purposes. Access can be removed at any time following the same steps.

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