iMeet® Central phone and live chat support will be unavailable on Monday, July 3rd, and Tuesday, July 4th, in honor of Independence Day.
Please submit all tickets via the portal or email us at All tickets will be answered in order of priority on Wednesday, July 5th, at 7am PST.

Active and inactive external members

External Members can be marked as inactive, removing their access to company workspaces. This is helpful in situations when members are temporary, contracted, or on vacation. The status of each member is listed under the Status column in the External Members list.

Note: Inactive members do not count against your External Member allotment.

Making members active or inactive

To make an External Member active or inactive:

  1. Go to the company admin menu (gear icon in the top right) and select Company Setup > External Members
  2. Check the box to the far-right of the member's name to cause the More drop down option to appear
  3. Select More > Make Active or Make Inactive









Inactive member permissions 

Inactive members do not have the ability to login to iMeet Central or receive emails. If an inactive member attempts to login, he or she will see the following message:

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