Managing Credit Card Payment Information

Accessing billing Information


To view and manage your paid services, click the company admin menu (gear icon in the top right corner) and select Company Setup.

Click on the Billing tab, and then the Update Billing and Payment Information sub-tab.  This will bring you to your current Credit Card payment information.

Click on the Update Your Credit Card/Payment Information button.

Note:  The Billing tab will only be accessible if you have Billing Admin rights.

Billing Address: The address listed inside the Billing & Payment tab MUST match the Billing Address associated with the credit card. The credit card processor will validate this as your billing address. If the info does not match your transaction will be declined.

Enter the required information on each screen clicking Next to move on to each screen.  On the final screen, click Finish.

Payment Processing Procedure and Support

Credit cards are processed overnight.  If you notice that the payment hasn't been collected the next morning, please contact support and  Please provide the type of card (Visa, MasterCard, etc), and the last 4 of the card.  We will research the situation and follow-up with you.

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