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How to leverage instant messaging applications

iMeet® Central has presence detection technology that can show your fellow collaborators if you are logged into instant messaging applications like Yahoo!, AOL Instant Messenger (AIM), Windows Live Messenger, Jabber, ICQ, or Skype (chat). Begin by updating your profle with your instant messenger username. Next you'll want to setup where your instant messaging icons will be placed. There are three areas you can setup IM presence detection: company directory, people & the Member Application Block.

 

Company directory or people

Enable presence detection in Company Directory or People by clicking OptionsCustomize near the top right then then change one of the field option to field type Instant Messaging Icons. The end product will look something like the following:

People

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting instant messenger presence

Why is my status indicator for Skype showing me Offline or Status Unknown? (when I am online)      

  • Make sure you are running the most current version of Skype. Also, you must enable "Allow My Status To Be Shown" in your Skype Settings. To do this simply go to Tools > Options > Privacy in the Skype application and check the box "Allow my status to be shown on the web".

Why is my status indicator for Yahoo showing online when I am offline?    

  • Sign out from all Yahoo services (Yahoo Games, Yahoo Chat, etc...)

Why is my status indicator for Yahoo showing offline when I am online?      

  • Edit your Yahoo profile and uncheck Check the box to hide my online status from other users.

Why is my status indicator for AIM showing offline when I am online?      

  • Set your privacy setting to Allow all users to contact me.

Why is my status indicator for AIM showing offline when I am using Trillian when I am online?      

  • Set your privacy setting to Allow all users to contact me in Trillian's AIM preferences.

Why is my status indicator for MSN showing offline when I am online?      

  • Check your Privacy settings. Make sure all other users are in your Allow list.

Why is my status indicator for Jabber showing offline when I am online?      

  • Register using your full Jabber userid (including "@jabber.org" etc...). Respond to the Allow user to see my online status pop-up.

Why is my status indicator for ICQ showing offline when I am online?      

  • Enable your Web Aware setting in preferences. If necessary, check that you are not hiding your IP address in preferences.

Why is my status indicator for ICQ showing offline when I am using Trillian when I am online?      

  • Enable your Web Aware setting in Trillian's ICQ preferences. If necessary, check that you are not hiding your IP address in Trillian's ICQ preferences.
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